Sedation Dentistry | Grand Rapids Sedation

1. Whenever I phone the dentist( River Valley Dental), I receive prompt courteous attention?
  Yes No

2. Whenever I have had the need to call during after hours or weekends I have had a response from either staff or Dr. Spraggins?  
Yes No

3. In the case of an emergency have you been scheduled or asked to come right in?  
Yes No

4. Staff is courteous and shows a deep concern for my dental needs?  
Yes No

5. Dr. Spraggins and staff help control my fears about dental treatment?  
Yes No

6. Dr. Spraggins and staff attempt to listen to my concerns and dental questions?  
Yes No

7. Dr. Spraggins and staff attempt to educate me on my dental related issues?  
Yes No

8. Do you feel you are informed of what is planned for you prior to your dental appointment?  
Yes No

9.Are you made aware of your financial obligation regarding your dental treatment?  
Yes No

10. Are you made aware of various options regarding payment of dental treatment?  
Yes No

11. Is the facility user friendly with parking and accessibility for handicapped?  
Yes No

12. Does River Valley Dental utilize your insurance as much as possible?  
Yes No

13. Does River Valley Dental keep you informed of when your appointment is?  
Yes No

14. When you arrive for your dental appointment are you brought into the treatment area promptly?  
Yes No

15. When you are completed with dental treatment are you escorted up front and scheduled for your next appointment?  
Yes No

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